“Digital evidence offers clear, indisputable proof that accelerates investigations and leads to quicker resolutions, significantly expediting our case closures.”

—Candace Perez, Criminal Analysis Manager, Hillsborough County Sheriff’s Office

This month’s Investigator Spotlight features Candace Perez, the Criminal Analysis Manager at the Special Investigations Division for Hillsborough County Sheriff’s Office. Candace sheds light on how technological advancements have reshaped investigative processes in recent years, emphasizing the pivotal role of digital evidence. From enhancing efficiency with tools like PenLink to navigating evolving expectations in investigations, Candace offers valuable insights into modern law enforcement practices.

Q: How has the investigative process changed over the last three to five years?

A: The investigative process has evolved significantly due to advancements in technology, particularly the rise of digital evidence. With more people conducting their lives online, investigators now have access to extensive data from social media, email, and other digital sources like financial institutions. This influx of data for each case has empowered our team to utilize innovative tools to help us manage and analyze the data so we can accurately and efficiently close cases.

Q: What impact does digital evidence have on clearing your cases?

A: Digital evidence plays a crucial role in case resolution by providing vital information that corroborates witness statements, establishes timelines, and links suspects to crimes. It offers clear, indisputable proof that accelerates investigations and leads to quicker resolutions, significantly enhancing our success rates.

Q: How would you compare digital evidence and DNA evidence as it relates to your team’s case work?

A: Both digital evidence and DNA evidence are essential for their ability to provide objective data crucial to solving cases. Digital evidence, such as data from social media and online interactions, helps establish connections and behaviors critical for building cases. Similarly, DNA evidence offers biological links that decisively confirm or exclude a suspect’s involvement. Both forms of evidence contribute reliable, concrete proof, making them invaluable tools in our investigations.

Q: How has PenLink made your team more efficient?

A: PenLink has significantly enhanced our team’s efficiency by providing advanced data analytical capabilities. It allows us to quickly process and interpret large volumes of digital evidence, streamlining our workflow and reducing manual analysis time. PenLink tools greatly reduce administrative burdens on investigators, enabling them to focus on critical aspects of their work and improving overall efficiency and effectiveness.

Q: What is your favorite PenLink tip or trick?

A: I particularly value the common call report function. This feature quickly identifies connections between suspects by analyzing call patterns and highlighting shared contacts. It simplifies the process of uncovering networks and relationships that may not be immediately apparent, providing a visual representation that aids in making informed decisions during investigations. The common call report function has become an integral part of our workflow, significantly enhancing our ability to piece together crucial evidence and build stronger cases.

Q: How are the expectations for investigations evolving, and how are you preparing for those changes?

A: Expectations for investigations are evolving toward quicker analysis and more comprehensive results. To meet these demands, we stay current with the latest technology, such as integrating advanced tools like PenLink to enhance our data-analysis capabilities and streamline investigative processes. Continuous training ensures that our team remains proficient in handling the increasing volume and complexity of digital evidence. This proactive approach allows us to maintain high standards of efficiency and accuracy, ultimately leading to faster and more successful case resolutions.

We extend our sincere thanks to Candace Perez and the Hillsborough County Sheriff’s Office for their invaluable insights into the evolving landscape of investigative practices. Their commitment to staying at the forefront of investigative techniques sets a commendable standard in law enforcement, ensuring continued effectiveness in serving and protecting our communities.

 If you would like to take part in our Q&A series, please reach out to [email protected]. To learn more about PenLink, please visit  www.penlink.com.