PenLink Support Technicians may need to remotely access your computer.
Remote access is at your discretion and under your complete control with PenLink secured TeamViewer client.
Our expert support technicians are just a quick phone call away (402-421-9132) to help you through any difficulties. No waiting indefinitely on hold, no computerized voices, no navigating through an endless maze of menu selections. When you call, a real person answers the phone and you get fast, direct, and personal service.
Just like administrator training, PenLink installation experts will also train monitors on how to use the PenLink software. If you find yourself with new monitors that need to be trained on our system, we can return on-site to give them the instruction that they need to perform their everyday tasks with PenLink.