LIVE COLLECTION

EFFECTIVELY MANAGE AND ANALYZE live content

Live Collection

The Live Collection course is designed to equip users with the knowledge and skills required to effectively manage and analyze pen registers, location pings and Title III wires where LINCOLN systems are used. This course can be tailored for PenLink 8 or PLX users.

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TOPICS

Our facilitators are always flexible in tailoring course content to the needs of the course participants. In general, however, the Live Collection course will cover the following topics, each with a set of hands-on exercises for the student to complete at his or her individual computer:

OVERVIEW AND DEMO

Learn the basic layout of the software and how to access different functions within the Collection Tab.

mapping

Learn how to map pens, pings and wires.

COllection tab contents

Learn how to get the details of your calls, pings and wires.

case management

Learn several features to help you organize your data during collection.

Reports

Learn how to analyze your data with reports, groupings, and filters.

Call Detail Analysis

Learn how to categorize calls and add synopses and transcripts.

Roles

Learn how to set up and monitor using primary, secondary, and back-up roles.

Collection

Learn how communications are delivered from a Telephone Service Provider in real time.

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