Live Social Media Collection and Analysis: Busting the Myths for Today's Investigations

The world of communication has rapidly changed in recent years. According to a recent Pew Research Center study, 82% of cell phones are smartphones, and people are using a variety of means to communicate, including calls, texts, email, chat applications, and social media platforms. With the rise of Internet and smartphone usage, social media is now a primary mode of communication. As a result, law enforcement must seek insights from all forms of communication channels, including the vast amounts of data available on the internet.

Despite the wealth of information available on social media, there are many outdated beliefs about its usefulness and feasibility in investigations. In this OnDemand webinar, internet-communications expert Scott Tuma busts some of the most common myths surrounding live social media collection and analysis:

  • Myth 1: The cost of social media data collection is too high.
  • Myth 2: The setup and monitoring process is complex and overwhelming.
  • Myth 3: Social media data isn’t useful.
  • Myth 4: Most useful data disappears before you can get it.
  • Myth 5: It’s impossible to work with social media giants.