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Changing the World
Every day around the world, Pen-Link technology is used by Law Enforcement and Intelligence agencies to catch bad people doing bad things. As many struggle today to find a career that offers meaning, Pen-Link offers the opportunity to make the world a better place by assisting those responsible for protecting citizens. We develop electronic surveillance and analysis software for federal, state, and international Law Enforcement and Intelligence agencies and have been a leader for over 20 years in this market.
Our Company
We believe in our mission and more strongly in our most valuable assets, our people. We hire the best and brightest and provide an environment where our folks can develop personally and professionally. At Pen-LInk, you truly can write the ending to your story by controlling your own destiny. We are a private company that intends to stay private so we can continue making investments that benefit our employees and customers for the long term.
Our Commitment to our Employee Owners
We offer benefits second to none: Employee Stock Ownership | 401(k) dollar for dollar matching up to maximum | Wellness incentives | Sales bonus | Competitive salary | Great company culture
Our Town
We are located in the cool, hip, young college town of Lincoln, Nebraska that offers all of the appeal of great eclectic, major university towns (cool music, great burrito & pizza joints, and an abundance of options for those with active lifestyles). Lincoln offers a safe, family friendly, low cost of living environment for professionals - consistently voted as one of the best towns in the U.S. to live.
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Bilingual Client Services Engineer (Full-Time)
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| Job Opportunity: |
 We are looking for a candidate to join our Client Services Engineering Team who will support our intercept solutions software used by thousands of Law Enforcement and Intelligence Agents around the globe in making our world a safer place. Primary duties include leading installations of new systems at customer sites, assist and troubleshoot technical support issues via phone or web (VPN, Servers, and Operating Systems), document all technical inquiries in CRM software, execute quality assurance activities, and translating Pen-Link documents and software. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
-Bachelor degree required in technical field OR equivalent technical training AND a minimum of five years of LAN/WAN experience
-Fluency in both English and Spanish
-Be able to travel at a minimum of once a month
-Extensive knowledge of network concepts is required
-Thorough understanding of network protocols
-Demonstrated understanding of the interrelations of network technology and other information technology
-Ability to work with minimum direction and to work effectively in a team environment
-Demonstrated interpersonal skills to interact with a variety of personnel at various levels within and outside the organization
-Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously
-Be able to lift 50 pounds
-Have a valid driver’s license
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Bilingual Trainer & Client Services Representative (Full-Time)
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| Job Opportunity: |
We are looking for a candidate to join our Client Services Team who will support our analytical solutions software used by thousands of Law Enforcement and Intelligence Agents around the globe in making our world a safer place. Primary duties would include providing technical support to customers via phone or web, document all technical inquiries in CRM software, execute quality assurance activities, and translate Pen-Link documents and software. You would also train small groups of people on our product both locally and abroad. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
-Bachelor degree required
-Fluency in both English and Spanish required
-Be comfortable speaking in front of people
-Be able to travel at a minimum of once a month
-Ability to work with minimum direction and to work effectively in a team environment
-Demonstrated interpersonal skills to interact with a variety of personnel at various levels within and outside the organization
-Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously
-Be able to lift 50 pounds
-Have a valid driver’s license
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Bilingual Client Services Engineer (Part-Time)
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| Job Opportunity: |
We are looking for someone to assist our hardware/networking group with various tasks. This would include the configuration and setup of customer hardware along with other internal network tasks. You will be asked to troubleshoot hardware issues (VPNs, Servers, and Windows Operating Systems) as it relates to both customers and internal needs while helping support our software. |
| Job Type: |
- Part-Time (12+ Hours/Week) |
| Location: |
- Lincoln, NE USA |
| What we need: |
- Bachelor’s degree or working towards a bachelor’s degree
- Fluency in both English and Spanish
- General computer knowledge (Microsoft Office 2007 or newer)
- Familiar with network design and implementation
- Detail oriented
- Excellent organizational, writing, and oral skills
- Results drive your life - you don't want a job but want to make a difference
- Eligible for United States Government Security Clearance
- Be able to lift 50 pounds
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Client Services Engineer (Part-Time)
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| Job Opportunity: |
We are looking for someone to assist our hardware/networking group with various tasks. This would include the configuration and setup of customer hardware along with other internal network tasks. You will be asked to troubleshoot hardware issues (VPNs, Servers, and Windows Operating Systems) as it relates to both customers and internal needs while helping support our software. |
| Job Type: |
- Part-Time (12+ Hours/Week) |
| Location: |
- Lincoln, NE USA |
| What we need: |
- Bachelor’s degree or working towards a bachelor’s degree
- General computer knowledge (Microsoft Office 2007 or newer)
- Familiar with network design and implementation
- Detail oriented
- Excellent organizational, writing, and oral skills
- Results drive your life - you don't want a job but want to make a difference
- Eligible for United States Government Security Clearance
- Be able to lift 50 pounds
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Client Services Representative (Part-Time)
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| Job Opportunity: |
We are looking for a candidate to join our Client Services Team who will support our analytical solutions software used by thousands of Law Enforcement and Intelligence Agents around the globe in making our world a safer place. Primary duties would include providing technical support to customers via phone or web, document all technical inquiries in CRM software, and execute quality assurance activities. |
| Job Type: |
- Part-Time (12+ Hours/Week) |
| Location: |
- Lincoln, NE USA |
| What we need: |
- Bachelor’s degree or working towards a bachelor’s degree
- Ability to work with minimal direction and to work effectively in a team environment
- Demonstrated interpersonal skills to interact with a variety of personnel at various levels within and outside the organization
- Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously
- Be able to lift 50 pounds
- Have a valid driver’s license
- Results drive your life - you don't want a job but want to make a difference
- Eligible for United States Government Security Clearance
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Oracle Developer (full-Time)
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| Job Opportunity: |
We are looking for an experienced object oriented developer to join our new development team creating the next generation platform suite for our global customer base. We need someone with tangible, verifiable results that can drive key projects in a team environment. This role requires a maniacal attention to product definitions and technical details and must be able to produce to tight deadlines. This position requires someone with strong interpersonal skills and a drive to create great, addictive software. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
- BS in Computer Science and/or Engineering
- 3+ years’ experience in the business environment
- Excellent Programming skills using Oracle, including SQL, PL/SQL, triggers, and stored procedures.
- Solid understanding of the Oracle architecture, relational theory, transactions, normalization and tuning.
- Ability to understand programming and shell-scripting in a Windows environment using an Oracle database.
- Excellent communication and team-work skills
- Metric based performer who has to be able to track and measure success
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Quality Assurance Analyst (Full – Time)
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| Job Opportunity: |
We are looking for a full-time Quality Assurance Analyst to join our quality assurance team to ensure high quality software by writing, developing, and executing QA analytical test plans and scenarios. This role will involve testing the software functionality and usability to ensure that all functional requirements are met. This role requires identifying, analyzing, and documenting defects with the software functionality, output, and content. You will work directly with our development and design team to provide input on functionality, product design, and product usability. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
- Bachelors Degree or equivalent is required
- Proficient in the use of Microsoft Windows
- Strong knowledge of computers
- Basic programming skills are desired
- Familiar with SQL database
- Detail-oriented
- Ability to work with minimum direction and to work effectively in a team environment
- Demonstrated interpersonal skills to interact with a variety of personnel at various levels within and outside the organization
- Take full ownership of key projects
- Proven strong communication skills and the ability to work with people from diverse back and experience
- Eligible for United States Government Security Clearance
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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quality assurance analyst (Part-time)
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| Job Opportunity: |
We are looking for a part-time Quality Assurance Analyst to join our quality assurance team to assist in ensure high quality software by writing, developing, and executing QA analytical test plans and scenarios. This role will involve testing the software functionality and usability to ensure that all functional requirements are met. This role requires identifying, analyzing, and documenting defects with the software functionality, output, and content. You will work directly with our development and design team to provide input on functionality, product design, and product usability. |
| Job Type: |
- Part-Time (12+ Hours/Week) |
| Location: |
- Lincoln, NE USA |
| What we need: |
- Bachelor’s Degree or working towards a bachelors degree
- Proficient in the use of Microsoft Windows
- Strong knowledge of computers
- Basic programming skills are desired
- Detail-oriented
- Ability to work with minimum direction and to work effectively in a team environment
- Demonstrated interpersonal skills to interact with a variety of personnel at various levels within and outside the organization
- Proven strong communication skills and the ability to work with people from diverse back and experience
- Eligible for United States Government Security Clearance
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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QUALITY ASSURANCE DEVELOPER (FULL – TIME)
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| Job Opportunity: |
We are looking for a computer science and engineering student to join our development team creating and testing the next generation platform suite for our global customer base. We need someone with tangible, verifiable results that can work in a team environment. This role requires extreme attention to product definitions and technical details and must be able to produce to tight deadlines. This position requires someone with strong interpersonal skills and a drive to create great software. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
- Working towards or have a BS in Computer Science and/or Engineering
- Experience with Agile Development
- Familiarity with .NET, C#, and WPF
- Familiarity with Oracle, including SQL, PL/SQL, triggers, and stored procedures a plus
- Solid communicator who feels comfortable working individually or in a team
- Metric based performer who has to be able to track and measure success
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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Senior .NET software engineer (Full-Time)
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| Job Opportunity: |
We are looking for an experienced object oriented developer to join our new development team creating the next generation platform suite for our global customer base. We need someone with tangible, verifiable results that can drive key projects in a team environment. This role requires a maniacal attention to product definitions and technical details and must be able to produce to tight deadlines. This position requires someone with strong interpersonal skills and a drive to create great, addictive software. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
- BS in Computer Science and/or Engineering
- 2+ years experience in the business environment
- Excellent Programming skills in two or more of the following (.NET, C#, C++, TSQL,SQL, WPF)
- Experience developing with MS SQL and Oracle
- Excellent communication and team-work skills
- Metric based performer who has to be able to track and measure success
- Eligible for United States Government Security Clearance
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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| Job Desciption: |
Pen-Link has been a global technology leader for the past 20 years providing communication intelligence software to law enforcement and security agencies worldwide. We are looking for an experienced UI/UX designer to be part of our team and to take a leading role in designing the new application interfaces that we need to achieve our goal of having the best software products in the marketplace for our customers. You will need to be able to define visual design and user interaction, create product UI mockups, and collaborate on product design and development. The ideal candidate can build as well as design; at a minimum the person must be able to work effectively with the development team. |
| Location: |
- Lincoln, NE USA |
| Job Type: |
- Full-Time |
| Must we need: |
- BS in Computer Science and/or Engineering
- 5+ years of UI/UX design experience in the business environment
- A solid portfolio of your work that confirms that you have built great interfaces previously
- An excellent eye for design. You should know great UI when you see it, and be able to explain concise and objective manner.
- Be able to understand and address business issues and describe problems and solutions in a concise and objective manner.
- Must be a team player that enjoys collaborating with others and is able to effectively leverage their input.
- Knowledge of usability, human factors, and the UX process
- WPF experience, particularly design elements
- Experience/understanding of Microsoft design/development tools
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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SOFTWARE ENGINEER (FULL-TIME)
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| Job Opportunity: |
We are looking for the right person to join our development team as a Software Engineer. In this role, you will be working on Xnet, our industry-leading IP analysis product. This person must be willing and able to consistently deliver high-quality results in a fast-paced business environment. We need someone who has an understanding of design and engineering principles, thus ensuring that the software we create is both technically sound and a pleasure to use for our customers. The ideal candidate should be comfortable working with a team, and should also be a highly motivated self-starter who is always looking for ways to improve the product. Finally, this role requires a deep drive to improve—when it comes to both personal performance and the software product. |
| Job Type: |
- Full-Time |
| Location: |
- Lincoln, NE USA |
| What we need: |
- BS in Computer Science, Computer Engineering, or other relevant field
- 2+ years experience in the business environment
- Excellent skills in Microsoft technologies, specifically Visual C++, MFC, .NET, C#, and MS SQL
- Experience working with TCP/IP data a plus
- Excellent communication skills
- Able to work effectively in a small team as well as independently
- Familiarity with agile development methodologies a plus
- Eligible for United States Government Security Clearance
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| Contact Us: |
Resumes can be submitted via e-mail to , or give us a call at (402) 421-8857 for more information.
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